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TomTom Q&A Forum
Last answer by Peter Curtis 64 months ago +0 votes:
I believe there is a function on most GPS units. Christy birmingham recently wrote a product review on the Tom Tom units. more
Last answer by Kaleidoscope Acres 64 months ago +0 votes:
If you have purchased a GPS system from TomTom you may be aware that from time to time updates are needed or are available to you.  You can go to their website to see which mandatory updates you need.  If you need any, these are available to you at no charge.  You can simply down load them through your computer, or will be given instructions on other methods.  These updates are free. more
Last answer by Kaleidoscope Acres 64 months ago +0 votes:
If you purchase a GPS online you might be inclined to think that you can return it to an actual store, however they point out on their website under Terms and Conditions that the stores only accept returns for items purchased instore, and they cannot accept returns for items purchased online.  You should also note that your GPS should be returned in the same condition you received it in (in an unopened package) or you may be subject to a restocking fee. more
Last answer by Christy Birmingham 64 months ago +0 votes:
Yes, authentic celebrity voices are available to download for TomTom GPS. There are different samples from which to choose for each celebrity. Examples of celebrity voices are: Homer Simpson, Darth Vader, and Snoop Dogg. The voices are only compatible with certain TomTom models; see the TomTom website for specific details. What a fun feature! more
Last answer by Ruby 65 months ago +0 votes:
To return a product bought through TomTom store you can contact TomTom Customer Support for a full refund within 14 days from receipt of the product. TomTom might, at its discretion, accept products back outside the 14 days Returns Policy if they are faulty. However, TomTom will not accept claims of damage in transit or of products not meeting their description outside that period. If your product has been damaged in transit it must be reported within 24 hours of receipt. A remark has to be made on the carrier’s proof of delivery. After this time, TomTom may not accept responsibilit... more
Asked by Sally Remes in TomTom1 answers
Last answer by Ruby 65 months ago +0 votes:
TomTom LIVE QuickGPSfix has High-sensitivity GPS chipset. All compatible TomTom devices have a specially configured, high-sensitivity GPS chipset and a sophisticated set of algorithms to predict satellite locations. This prediction is considerabily sped up by the tiny LIVE QuickGPSfix data file, which contains the most up-to-date satellite location data. That means you can be on your way quicker than ever!  LIVE QuickGPSfix benefits: Fix your global position within 30 seconds, every time - without needing to connect your device to TomTom HOME Start navigating more qui... more
Last answer by Elizabeth Nuttall 65 months ago +0 votes:
By clicking on the support link at the top of the page, you will be redirected to a page of popular questions that are asked.  If any of these questions are similar to your own queries, you can use this page to find your answer.  On the left you will also find a link to their forum.  This is another great way to find answers to your questions.  It is also on this page that you will find the link to contact TomTom directly.  On this page you are given six options for the type of support you need.  For examply mobile navigation or car navigation.  If you alread... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:TomTom is the world's leading supplier of in-car navigation products and services, designed to enhance drivers' experiences as they travel. TomTom provides services to many markets: Consumer Automotive Licensing Business Solutions For consumers, navigation systems are provided for the smartphone, PND, and via the Internet. TomTom provides GPS navigation systems as well as services and content to automotive suppliers and manufacturers. High-digital maps cover more than 100 countries. Traffic information ser... more
Asked by Walter Reid in TomTom1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:The company was founded in 1991. Worldwide headquarters are in Amsterdam, Netherlands. tomtom.com is based in Concord, Massachusetts. TomTom was founded by Peter-Frans Pauwels, Pieter Geelen, Harold Goddijn and Corinne Vigreux.  TomTom reaches worldwide with its 50 offices in 35 countries. Devices are sold in 40 countries and HD Traffic is available in 23 countries! Since 2009, over 2 million in-dash navigation systems have been sold by TomTom to the automotive industry. more
Asked by Max Griffin in TomTom1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:Reviews across the Web for TomTom are mixed, with both positive and negative feedback: Consumer "T man" writes that TomTom VIA 1505TM (Lifetime Traffic & Maps Edition) has great video but poor volume: "The video portion of my 1505 is quite acceptable but......the audio portion is......well it might as well been left off. Weak volume. Can hardly hear it while driving." T man, TomTom Ratings And Reviews Remy M. gives the TomTom XL 350TM only two stars out of five: "Do not buy TomTom XL 350 T... more
Asked by Ray Martin in TomTom1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:TomTom is creating new partnerships with top companies; there is a lot of positive press for the company. In 2012, TomTom was announced as the main map data provider for Apple's iOS 6 maps app. As well, TomTom and Nike recently unveiled the Nike+ Sportwatch GPS along with the launch of a new Nike+ website.  The US office of TomTom, Inc, based in Concord, MA, is not BBB Accredited. The office has a "F" rating from the BBB, due to failure to respond to 17 complaints filed against the business. TomTom... more
Asked by Oscar Allen in TomTom1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:tomtom.com is currently ranked #3,014 within the United States, according to Alexa. Alexa, the web information company, ranks tomtom.com as #2,503 for global rank. Traffic rank has increased over the past three months. The website Compete show there were just over one million unique visitors to TomTom in May 2012! Compared to views last year, traffic is up by 14.45%. Google PageRank shows TomTom as a seven out ten points for page rank. more
Asked by Mary12 12 in TomTom1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:TomTom has a large social media presence. The company has profiles on: Facebook - Over 74,000 followers! Twitter - Over 5,000 followers YouTube - Over 13 million video views! Google+ - More than 600 followers LinkedIN While many businesses have Facebook and Twitter pages, few companies also have both YouTube and Google+ sites. A corporate blog, accessible on TomTom, is updated every few weeks. more
Asked by Oscar Martin in TomTom1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:According to its Terms and Conditions page, TomTom will not disclose information regarding consumers' personal details, account or transactions to any third party other than in accordance with its Privacy Policy. A secure "https" connection is used at the checkout page on the website. Google's Safe Browsing Diagnostic Page does not list tomtom.com as a suspicious site. No malicious software has been hosted over the past 90 days. more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:Examples of current prices at TomTom are: Car Navigation: TomTom GO LIVE Top Gear edition - $199.95 USD. Reduced from $269.95 USD Go LIVE 1535 M - $249.95 USD XXL 540 S Refurbished - $99.95 USD Nike+ SportWatch GPS Powered by TomTom - $169 USD One competitor to TomTom is GPS X-Guider. The GPS X-Guider Back Tracker is a portable GPS unit that marks spots and fits in pockets. The Tracker is $103 USD. TomTom products are on average more expensive than the GPS X-Guider Back Tracker; TomTom, however,... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:While the company does provide its products worldwide, tomtom.com only ships within the US. The website can be easily modified for country for residents outside of the US to order products. The country website must match the billing address for the order. TomTom generally ships orders within 5 business days of order acceptance. As orders are shipped from The Netherlands, timing depends on the country in which the consumer resides. Orders are shipped at a "standard rate" cost. Costs are applied to the shopping car... more
Asked by Mr. Answer in TomTom1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:For payment methods, TomTom accepts Major Credit Cards and PayPal in the United States.  The credit cards accepted are: VISA MasterCard American Express The range of payment methods may vary by country. At checkout, consumers select preferred payment method, billing and shipping address (if applicable) and any other necessary details. more
Asked by Tim Morgan in TomTom1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of TomTom:Unused items can be returned to TomTom within 14 days of the date of receipt at the delivery address. Unopened items receive refund of purchase price paid minus shipping and handling charges. For opened products, TomTom charges a 15% restocking fee in addition to shipping and handling charges. Credit is put back onto the consumer's credit card used for the original purchase online. TomTom does not refund products that are damaged, altered, or used in any way. All refund requests are subject to approval by TomTom. ... more
TomTom Overview

TomTom is the world's leading supplier of in-car navigation products and services, designed to enhance drivers' experiences as they travel. TomTom provides services to many markets: Consumer Automotive Licensing Business Solutions For consumers, navigation systems are provided for the smartphone, PND, and via the Internet. TomTom provides GPS navigation systems as well as services and content to automotive suppliers and manufacturers. High-digital maps cover more than 100 countries. Tra... more

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